Skip to main content
GET
/
api
/
tickets
List the tickets
curl --request GET \
  --url https://api.atendai.com/api/tickets \
  --header 'Authorization: Bearer <token>'
{
  "tickets": [
    {
      "id": "id-do-ticket",
      "order": 1,
      "status": "open",
      "unreadMessages": 0,
      "lastMessage": "Última mensagem enviada",
      "isGroup": false,
      "isBot": false,
      "channel": "evolution",
      "userId": "id-do-usuario",
      "contactId": "id-do-contato",
      "whatsappId": "id-da-conexao",
      "queueId": null,
      "companyId": "id-da-empresa",
      "chatConversationId": null,
      "createdAt": "data-de-criacao",
      "updatedAt": "data-da-ultima-atualizacao"
    }
  ]
}

Documentation Index

Fetch the complete documentation index at: https://docs.atendai.com/llms.txt

Use this file to discover all available pages before exploring further.

Authorizations

​
Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Query Parameters

​
status
string

Status dos tickets entre open, pending e closed

​
userId
string

Id do usuário responsável pelo Ticket.

​
queueId
string

Id do departamento.

​
contactId
string

Id do contato.

​
whatsappId
string

Id da conexão do WhatsApp.

​
searchParam
string

Parâmetro de busca.

Response

Successful response

​
tickets
object[]